On February 10, 2025, we deployed our third set of upgrades to e-file including new features, improvements and fixes to enhance your user experience.

Enhanced access to e-file documentation

• Appeal and case confirmation emails are stored and accessible in e-file.
• All documents that are uploaded by the appellant and approval authority are  available for the approval authority users to view in e-file after filing. This provides better record-keeping/data management ability.

Property and Party Identification

• For planning matters, a new question has been added to help identify third-party appellants and flag potential invalid appellants. Appellants are asked to identify if they are a “specified person” according to the Planning Act. This includes, for example, applicants, owners of the land to which the by-law/plan would apply, Ministers, etc.
• Changes have been made to the Subject Property Location section of form to distinguish between City and Municipality.
• Enhanced identification of parties and contact information: For example, first and last names are no longer mandatory for companies, and a new Professional Title field has been added.

Data Management and Validation

• Data validation has been improved.
• Users have the ability to export data tables for external record-keeping or staff assignment.

System and User Experience Improvements

• Expanded page navigation to reduce excessive scrolling
• Fixed issue where users were directed to the bottom of the page when navigating between pages. Pages display from the top by default.
• Search functionality has been enhanced.

For more background of what’s been updated, see the OLT website: Updates to E-file page.

We value your feedback and invite you to contact us with suggestions for ways to further refine and improve our system. If you notice additional areas for improvement, please don’t hesitate to reach out to us at olt_efile_admin@ontario.ca with your feedback.