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E-file: For Public Users

Depending on the circumstance, you may use e-file to submit an appeal, application, objection, or referral. For simplicity, we refer to all these actions as an “appeal” in e-file. The person or entity filing the request is the “appellant.”

E-file Portal

Important: E-file is a service that connects participating approval authorities, appellants, and representatives. By using e-file, you are not sending your request to the OLT directly, unless the OLT is listed as the appropriate approval authority on your notice of decision. You should review your notice of decision to confirm that your approval authority has authorized the use of e-file to file appeals. An appeal will not be considered filed if:

  • it is filed with the wrong approval authority
  • filed in a way not authorized by the approval authority

Appeal deadline

When using e-file, you must submit your appeal by the time and date indicated on the notice of decision. Failure to file by the stated filing deadline will result in the material being marked as received on the next business day. File as early as possible to ensure you meet the deadline.

How to e-file

Step 1 – Get organized

Before using the service:

  • Review the notice of decision and the relevant legislation to determine:
    • the appeal deadline
    • the specific official/approval authority to file with (for example, municipal clerk, secretary-treasurer, minister, Ontario Land Tribunal)
    • the municipal file number or reference number, if applicable (for example, A24-001).
  • Consult the OLT Appeal Guide and Rules of Practice and Procedure.
  • Prepare your documentation and reasons for the appeal:
    • Review the checklist relevant to your matter for help identifying required documentation.
    • To assist the processing of your appeal, please name your document files using:
      1. the municipal file number or reference number
      2. the municipality (if applicable)
      3. the appellant’s last name or corporation/organization name
      4. the document type
      5. the date of submission (month/day/year)For example: “For example: A24-001TorontoSmithAffidavit11-5-, 2024”.
  • Check if there are any fees:
    • For municipal fees: check the notice of decision or the municipal website. These are separate from appeal fees and must be paid directly to the appropriate municipality, if applicable.
    • For OLT appeal fees: check the OLT fee chart. If applicable:
      1. Low-income individuals may request a fee waiver using the Low-Income Fee Waiver Request Form. For more information, review the Low-Income Fee Waiver Policy.
      2. Private citizens, registered charities, and non-profit ratepayers’ associations may request a lower fee using the Request for Lower-Fee Form.

Please note: Tribunal staff can only provide information on the OLT’s rules and processes. For legal advice, you may speak to a planning or legal professional.

 

Step 2 – Register on e-file and create your profile
  • E-file uses My Ontario Account (Government of Ontario online service) to authorize and authenticate access to the service.
  • If you have used e-file or other Government of Ontario online services before, you may already have a My Ontario Account.
  • If not, you will need to create a new account.
  • You can only access e-file using the log in link at the top of this page, not by going to the My Ontario Account website.
  • If you need help with accessing or creating a My Ontario Account, consult the My Ontario help page.
  • Once your My Ontario Account is set up, you will create your OLT e-file profile.

Notes:

  • Your e-file profile does not represent your position in relation to any appeals you may be filing. For example, if you are filing an appeal on your own behalf, you will still have to enter your information in the party section of the form as an “appellant.”
  • E-file will send a PDF of the appeal and receipt (if applicable) to the email address you enter in your e-file profile. The e-file portal does not automatically provide a copy of the PDF of the appeal and receipt to anyone other than yourself and the Approval Authority, but you may forward your confirmation email as necessary. 

 

 

Step 3 – Create the appeal and submit payment

Create your appeal

  • Click the tab to create a New Appeal and fill out the online form as instructed.
  • E-file will save your information as you proceed through each screen. If you need to stop and come back later to finish your submission, you can. Your draft will be available through the My Appeals tab to complete later.
  • Once you have completed your form and clicked the Complete/Lock button, your appeal will lock. At this point, you can make no further changes. Before your appeal will be submitted to the approval authority, you must review whether any fees are owing and confirm how you will be paying (if applicable).
  • Please note that the e-file Appeal ID number is not the OLT case number. OLT will send you an acknowledgement letter citing the OLT case number when they open your case.

Payment

  • If there is a fee for your appeal, you can complete the payment through e-file by Visa, Visa Debit, MasterCard, or MasterCard Debit.
  • If you choose to pay by cheque or money order:
    • write the Appeal ID number(s) provided on the cheque/money order
    • make the cheque payable to the Minister of Finance
    • Include a copy of your invoice when mailing your cheque to the OLT
  • Payment does not need to be completed to meet the submission deadline for the appeal, but you do need to confirm how you will be paying by completing the payment screens in e-file. The OLT will not begin processing your appeal until you pay any outstanding fees. If the payment is delayed, OLT staff will contact you to process the payment before opening the case.  
Step 4 - Appeal review and processing

Through e-file, the approval authority will:

  • receive a notification when you submit your appeal
  • review your submission
  • prepare a case package for each appeal, grouping it with other related appeals, if applicable
  • submit the case package to OLT

You will receive an acknowledgement letter from the OLT once your appeal is processed and a case is opened.

Technical notes

The e-file portal does not work well with older browsers. Please navigate using current browsers (e.g., Google Chrome, Firefox, Microsoft Edge). If you experience issues, try disabling pop-up blockers or clear your browser cache.

In the event of a system outage:

  • check the municipality/approval authority notice of decision for alternative filing methods
  • if permitted by the municipality/approval authority:
    • download and complete the A1 Appellant/Applicant Form
    • submit the form (and any supporting documents) directly to the municipality or approval authority via email, mail (if time permits) or in person

Use of information

All information collected as part of the formal appeal file is included in the public record of the case under the authority of:

All information collected is available to the public, subject to limited exceptions.

Disclaimer

By using e-file you understand that e-file can be used to file appeals and applications ONLY where the appropriate approval authority has opted into the service. You must confirm that you may use e-file by:

  • checking the notice of passing, notice of decision or other document that instructs how an appeal may be filed, or
  • contacting the appropriate approval authority

OLT is not responsible if a user fails to file as instructed by the approval authority. You must file your appeal within the legislated timeframe. OLT is not responsible for any technical errors.

Accessibility

We follow the Accessibility for Ontarians with Disabilities Act, 2005. For support, please contact our Accessibility Coordinator as soon as possible at:

Toll free: 1-866-448-2248; or

TTY: 1-800-855-1155 via Bell relay

E-mail: OLT.Coordinator@ontario.ca

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